Leaders are involved in some type of organizational tranformation when:
- There is a change of leadership. The new leader wants to make his/her mark on the organization.
- The organization has experienced changes that have made them less profitable: New competitors, a declining market, changing customer expectations and lower sales.
- The organization has lost its focus and effectiveness. There is conflict in the organization. People operate in silos. Leaders and staff are stressed. People are busy with activities but achieve few results. The customer is forgotten. People focus on today's problems without considering what is important to the future success of the organization.
- The organization has been involved in a merger or restructuring.
While change is a natural part of any organization's journey, too much change at once can cause confusion about what is important in the organization, and can result in a domino effect of harm to your people, your customers and your organization's reputation.
A powerful principle to follow when faced with too much change is this. "Less is more!" As leaders, focus on the 20% of actions that will deliver 80% results. In this newsletter, we provide you with two powerful leadership tools that will help you to focus on the 20% you need to transform your organization.
The first article describes the two leadership tools: Vision and values. These provide focus and direction to your organization.
The second shows you how to roll out new organizational values throughout your organization, in a way that helps you to transform your organizational culture - and the way people behave towards one another and towards their customers.
We hope that these practical tools will help you to transform your organization with focused calm rather than unnecessary stress.
The Change Designs team